WHAT IF I WANT THE VIDEO TOUR CHANGED?
WE DON'T OFFER CLIENT PREVIEWS OR EDITS FOR OUR VIDEO TOURS (see details of why here). I do stand by my work - I will happily correct any mistakes I have made free of charge. However, any additional changes beyond that will be charged at $100 per round of edits. Contact me at (404) 993-2735 if you have questions.
What If I WANT THE PHOTOS CHANGED?
Unlike video which requires hours of work for the smallest change, photos are less time intensive. If you or your seller thinks something doesn’t look right contact me at (404) 993-2735.
When Will I Get My Photos And Video?
Photos will be typically be delivered by the next business day. Video tours and video ads are delivered in 2 to 3 business days. Please contact me for expedited rates if faster turnaround times are needed.
DO I NEED TO BE PRESENT DURING A PHOTO SHOOT?
For an exterior shoot, it’s up to you as long as the owners are notified. Interior shoots require the owner or someone from your team to be present. If you are an established client and have a vacant property you want me to shoot, call me at (404) 993-2735.
What If THe Weather Is Lousy?
I will contact you via text message or email 48 hours prior to the scheduled shoot with the weather forecast and confirmation of our shoot time and location. If the weather forecast does not look favorable, we will reschedule at that time.
WHEN IS PAYMENT DUE?
Payment is due within 5 days of the scheduled shoot. However, in order for your listing to be advertised by me on Facebook and Instagram I require payment in full.
How Do I Receive My Photos And Videos?
All photos are uploaded to Dropbox.com, and are exported all ready for uploading GAMLS and placing on full-size print materials. If you have an MLS number ready for the listing, I can upload your photos to GAMLS on your behalf as a free courtesy - just ask! Please note that this is an initial upload, you still need to maintain the listing photos after my upload.
Videos will be made available for download and also hosted on a professional video streaming service on Vimeo.com.
Any Tips On Staging For Aerial Or Interior Photos?
I have compiled a list of easy, common staging tips. Feel free to share it with your sellers :)